ImIn is committed to impacting the things that matter most: your company’s bottom line and the people that help to make it happen.
ImIn Video Introductions
Benefits of ImIn
Across 600 agents in 3 different models, deploying the application allowed for a reduction in shrinkage of 49% and helped reclaim 43,000 hours, resulting in 2.5% improvement in revenue in 2022
- $804,399 in revenue make up for Jan. and Feb. 2023.
- 128 part-time agents enrolled, covering shrinkage for different LOBs
- 24,849 fulfilled hours for Jan. and Feb. 2023
- 89% reduction in unplanned absenteeism: YTD absenteeism for flexible pool is 2% vs. 18% for static group.
- 94 full-time agents converted to flexible schedule via ImIn.
- 163 full time agents still on static schedules.
- 47% decrease in attrition: Current YTD attrition is 7% vs. 13% for the static group.
- 31% increase in average worked hours per employee: YTD increased to 241.
- 103 agents enrolled in the overtime program via the ImIn App.